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Getting the Process Right
Implementing a process-focused solution can provide your organisation with a range of long-term benefits including increased revenue, improved customer service and continuous process improvement. This case study explores how an Australian financial services company focused on getting the process right to achieve a host of tangible benefits, and contains practical advice on improving your business processes. (First published February 2009)
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Pfizer Australia success story
Pfizer Australia gains better control over discretionary spend
After realising that it was going to face significant competitive challenges to its revenue growth and market-share through the loss of patent protection of key products, Pfizer engaged Adaptra to undertake a review of its project management and execution capabilities.
Adaptra's recommendations, which included the establishment of an enterprise-wide Project Management Office, allowed Pfizer to prioritise its projects and align its strategic goals, resulting in over multi-million dollar savings. (First published July 2008)
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